Terms of Service

Last updated: [EFFECTIVE DATE]

1. Acceptance of terms

By accessing and using the Services, you accept and agree to be bound by these Terms and our Privacy Policy. If you do not agree to abide by these Terms, please do not use the Services. You must be at least 18 years old and able to form a binding contract.

2. Description of service

Marketing Lead Manager provides a unified platform to manage social messaging, advertising campaigns, content scheduling, and lead and pipeline management across the channels you connect, including Instagram and Facebook messaging, WhatsApp Business, advertising accounts, and scheduling integrations. We may add, modify or remove features over time.

3. User accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Connected platforms & third-party terms

The Services integrate with third-party platforms, including Meta products (Instagram, Facebook, WhatsApp) and advertising platforms, through their official APIs. Your use of those platforms remains subject to their own terms and policies, including the messaging and advertising policies of each platform. You represent that you have the right to connect the accounts you connect and to authorize the access you grant. We are not responsible for changes, outages or restrictions imposed by third-party platforms. This Service is not affiliated with, endorsed by, or sponsored by Meta Platforms, Inc.

5. Acceptable use

You agree to use the Services only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Services to violate any applicable laws or regulations (including privacy, anti-spam and consumer-protection laws such as GDPR, CAN-SPAM and the TCPA).
• Send spam, unsolicited messages, or engage in harassment.
• Attempt to gain unauthorized access to our systems.
• Interfere with or disrupt the Services.
• Use the Services to violate the terms or policies of any connected platform.

You are solely responsible for obtaining any consents required to contact your audience and to process their personal data.

6. Payment terms

The Services are provided on a subscription basis. You agree to pay all fees associated with your chosen plan. Payments are processed through third-party payment processors and are non-refundable unless otherwise specified. We may change pricing with reasonable notice.

7. Data handling & privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Services. We hold your data securely and do not sell your personal information to third parties. When you delete your account, associated data is retained for up to 12 months for security and compliance purposes unless you specifically request earlier deletion. If you request complete data deletion, we will permanently remove your personal data from our systems within 30 days of your request, in accordance with applicable data-protection laws and any legal retention obligations. See our Data Deletion Instructions.

8. Intellectual property

All content, features and functionality of the Services are owned by us or our licensors and are protected by international copyright, trademark and other intellectual-property laws. You retain ownership of the content and data you provide; you grant us a limited license to host, process and transmit it solely to provide the Services to you.

9. Limitation of liability

To the maximum extent permitted by law, in no event shall we be liable for any indirect, incidental, special, consequential or punitive damages, including loss of profits, data, use or goodwill. Our total liability for any claim arising out of or relating to the Services will not exceed the amount you paid us in the 12 months preceding the claim.

10. Disclaimer of warranties

The Services are provided "as is" and "as available" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not guarantee that the Services will be uninterrupted or error-free, or that third-party integrations will always be available.

11. Termination

You may stop using the Services and delete your account at any time. We may suspend or terminate your account and access to the Services at any time, with or without cause and with or without notice, including where you breach these Terms or use the Services in a way that risks harm to us, other users or third-party platforms. Sections that by their nature should survive termination will survive.

12. Governing law

These Terms are governed by the laws of England and Wales, without regard to conflict-of-laws principles. The courts of England and Wales will have exclusive jurisdiction, except where prohibited by applicable law.

13. Changes to terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on this page with a new "Last updated" date. Continued use after changes take effect constitutes acceptance.

14. Contact information

If you have any questions about these Terms, contact us at [email protected] or:

Marketing Lead Manager

Related policies: Privacy Policy · Cookie Policy · Compliance · Data Deletion